FAQ

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Why is Certified Organic Better?

Meat from animals that are certified organic are fed certified organic feed ensuring to the fullest extent there is NO genetically modified organisms (GMOs) that you are eating. Demanding certified organic grains also works to open the doors of opportunity for Maine farmers to raise and have a market for certified organic grains. Certified organic meat means that the animals were NEVER fed antibiotics or hormones. Certified organic meat also follows strict standards for access to the outdoors where green grass is present and that the birds have plenty of space, clean water and fresh air at all times.

Where do you ship your products?

We can ship our products anywhere in the US

What are your shipping rates?

Our shipping rates are set based on total order value. We offer FREE Standard Shipping on Orders over $250.

For Shipping to all US States except for Maine, Alaska, and Hawaii, our rates are:

  • $0 - $100: $19.99
  • $100.01 - $200: $29.99
  • $200.01 - $250: $39.99
  • $250.01+: Free

For Shipping to Addresses in Maine, our rates are:

  • $0 - $250: $9.99
  • $250.01+: Free

For Shipping to Addresses in Alaska or Hawaii, our rates are:

  • $0 - $100: $69.99
  • $100.01 - $200: $79.99
  • $200.01 - $250: $89.99
  • $250.01+: Free

We offer Expedited Shipping for an additional $40.

When Do You Ship?

We ship every Monday, Tuesday, and Wednesday to arrive by Friday. If you place an order after 12pm on Wednesday (eastern time) we will ship your order the following Monday.

What are your Animals Fed?

Our chickens are fed a combination of different organic grains and minerals that are sourced and milled by Yost Farms in Blaine, Maine. The exact recipe changes with ingredient availability. We are thankful to be working with a local family that is committed to growing heathy feed right here in Maine for our chicken.  They also have access to outdoors at all times, so they eat whatever yummy things they find in the grass. 

How are your Animals Raised?

Our animals are raised with love and respect here on the farm. They always have access to out doors and are raised up to certified organic standards.

Do You Offer Local Pickup?

Yes! Please contact us to place a local pickup order. Pick up orders are year round. You can also visit our farm stand to learn more.

You can also find many of our products at local markets throughout Maine—view the current list here.

What if my box of frozen meat arrives and it's starting to thaw?

The meat will arrive frozen, but don’t worry if some parts are a little soft. As long as the meat is below 40 degrees it’s totally safe. If you aren’t sure, take the temperature of the meat with an accurate meat thermometer. 

What is your Refund Policy?

We will offer you a refund if the product arrives thawed, if the temperature of meat is over 40 degrees or if it's something you didn't order. Email mailorder@tidemillorganicfarm.com to discuss a refund.